5

Very positive experience at Monroe Foreign Auto Repair ... accurately diagnosed the problem and replace the O2 sensor... vehicle runs better than ever now !

David, I am glad we could assist! Will see you again next time. -Josh

- Monroe Foreign Auto
5

Monroe Foreign Auto takes very good care of us, and our Audi, and is always open about the repairs and reasonable with the costs. I highly recommend them!

Thank you, Peter we strive to keep you guys happy! -Josh

- Monroe Foreign Auto
5

Josh and the guys always take care of my vehicles well. And they never do anything unnecessary. Quick to assess the issue and surprisingly timely when you see just how busy they are.

Thank you Dewy, we value you as a customer and appreciate your kind review ~Christina

- Monroe Foreign Auto
4

Super helpful and friendly! They helped fix my issue while also helping me to keep costs low. I would recommend.

Thanks for the review Caroline. We look forward to working with you in the future for all your automotive needs. ~ Christina

- Monroe Foreign Auto
5

Excellent service and great experience thanks to Josh! Thank you for the clear communication when it came to fixing my car. He helped me stay within budget as well. I’ll be bringing my car here from now on!!

1

Hi Yegor, We would like to reach out to find out how we can do better for you in the future, however we don't have any record of you in our system. Are you able to call us directly?

- Monroe Foreign Auto
5

Again I had to take my old Dodge to this repair shop, indeed they did the same good job again , Josh explained me the way they did it. I’m recommending this shop repair to everyone. Good management.

5

MFA took my vehicle in on short notice, and Josh took care of me. Great people, service, and experience!

Thanks for the 5 stars, we appreciate your business and the kind review! -Josh S.

- Monroe Foreign Auto
5

For the first time in long time I FOUND FINNALY a good and honest repair shop. Josh the manager and Aaron took care of my SUV, and it was fast. Power steering pump replaced. Price wa a lot better than the Dodge dealership. I recommend this place in Monroe. It is safe from all points of view.

1

Pros: They got me in within 24 hrs of my initial call. Replaced the bad pump within 36 hrs of initial call. The car was already diagnosed so i knew it needed the inverter water pump. I was told on my initial call it would be 445 out the door. Cons: I was charged a diagnostic fee of 175.04. Charged 682 for the repair. Total charges 885. When I asked why the cost doubled from the previous day there was no coherent answer. That is the very definition of click bait. Told its one price, bring it in and being charged another price. I was backed into a corner from the get go being charged for a second diagnostic fee. Couldn't afford that and repairs at the dealership both. Next time I'll go straight to the dealership.

Hello Amy, I do apologize for the process in communicating the cost to repair your car. When you first came in, it was for the engine water pump because that is what Goodyear had recommended when you had taken your vehicle there for your inspection. Since there was large uncertainty regarding the required repair for your vehicle, you and I both decided it would have been best to properly diagnose the vehicle since your car has more than one water pump for each cooling system on the vehicle. Again my apologies for the communication, I'll be contacting you by phone to follow up on this Best regards, Josh

- Monroe Foreign Auto