5

Fantastic service and pricing. Reliable, honest, and quick turn around. This is the shop you want to have a relationship with.

5

I took my car in for rear brakes and was very pleasantly surprised that they identified a problem that had cropped up on previous work that they had done for me (a belt). Since it was still under warranty they replaced it for me, also, no charge. Very good customer service!

Thank you very much for taking the time to write a review. We really appreciate it!

- Monroe Foreign Auto
5

This review is LONG overdue (just like the oil change always is on our Land Cruiser). I can not express in words (but will try) how much we appreciate Mike and his team - they have saved us SO much and they fix the issue and it's gone. As a mother of two toddlers, we want our children to be in the safest most reliable car we can afford (especially when driving on HWY-2 & 203 daily) and for us it is our used 2004 Toyota Land Cruiser. Mike and his crew have helped us not only save money but keep your little ones safe with their mechanical talents. We use to take our Toyota Land Cruiser serviced at Michael's Toyota of Bellevue, but after repeated visits for the same issues which they weren't resolving, and then charging use again to fix we knew something was not right. We needed to find an honest auto repair business and fast - as our car is the work horse for our family. We found Monroe Foreign Auto Repair on Yelp and based on their reviews we took a chance, and thank goodness we did! The $3,500 a/c repair we were quoted at Michael's Toyota of Bellevue turned out to be a $1,500 repair at Monroe Foreign Auto Repair! What more - the a/c worked 50% better than when we bought the car used 7 years before. We were floored and so grateful, as every family knows - every dollar is accounted for and committed when you have children. Mike and his team were very practical and conservative with their assessment and repair approach game plan. They were very up front with what they knew about the vehicle / model (and OMG - do they know A TON about Toyota's!), and walked us through the options and plan of attack to address the issue. We were so impressed with their ethics. It's seems so hard to find a business who puts the needs of their customer's first rather than much they can squeeze/take advantage of them in a difficult situation. Wish there were more businesses out there run by people like Mike. Unfortunately they do not work on domestic cars, When we brought in our Ford Escape, Mike referred us to reputable auto repair shop who took car of us, Apex Auto Service just across the road who took care of us. Also, drop off/pick up of our car was EASY! The only time we could drop off our Toyota off after hours, and all we had to do was park/lock the car (they have security cameras every where) - fill out one of the envelopes, drop the key in and slip it into the door slot. Mike fixed our car while we were away on a family trip. We handled payment over the phone and arranged pick up when we returned. If you have even the smallest of issue with your foreign car and have been given a quote, highly urge/recommend you stop by and see Mike before committing to anyone and see what his team can do for you. Always get a 2nd even 3rd opinion ... you could save tons of money like we did. Monroe Foreign Auto is the ONLY place we will take our Toyota to from now on.

5

2 minutes ago This auto shop goes the extra mile for it's customers and is is the only repair shop I will use now. They have always been honest and upfront, which I really appreciate. I had work done on my truck a few weeks ago, and when the same issue started happening again - I was told to bring my truck back in. Monroe Foreign Auto was true to their warranty and took care of the problem at no extra cost. They take very good care of their customers and do excellent work!

Thank you for the great review. It's a pleasure having you as a client!

- Monroe Foreign Auto
5

Good customer service support

5

If you want a no hassle honest opinion about your vehicle take it here. You can generally get your vehicle in within a week time and there rates are honest.

1

$240 for an oil change and diagnostic. Then quoted $275 to change out a brake light switch. I did it in 20 min for $8

1

Tried to cheat me out of over a hundred bucks when they did a diagnostic for my vehicle they didnt have me sign anything or say that it would cost anything, also didnt like that i didnt have there preferred insurance

5

Update - 5 years later... same car, a few more visits, car running well, still happy with them Another satisfied customer. They got my 10 year old BMW fixed up for a much better price and with a better overall experience than the dealership where I had always taken it since I bought it new. Plus they are close to where I live. I am very happy to know I have a local place to take my care now!

5

Love these guys! Honest and trustworthy!!