5

Needed some work done with a time crunch and these guys did a great job! This is my go-to place for my VW!

Thank you for the review and thanks for trusting your Volkswagen to us Leah!

- Monroe Foreign Auto
1

Update November 2021: I recently got into an accident about 6 weeks ago or so that I ran over a median and I believe I cracked the oil pan and drained the engine, killing the engine and I had to have it towed back home. Monroe Foreign Auto looked at it a few days later and got back to me telling me that the entire engine needed to be replaced, which costs about as much as my car was worth. I decided to not have it done and just sell the car for what I could get for it with a non-functioning engine. Sold the car, and just recently heard back that the new owner of the car got the car running without a new engine. I don’t have that car anymore that didn’t even need a new engine because of Monroe Foreign Auto.

Hello Ben. I am sorry you feel we misled you on your vehicle. We felt that given the fact that the engine ran without oil, it would not be advisable to do about $900.00 worth of work to repair the know damage, only to find out that the engine was no good due to oil starvation. We attempt to pass along all the information that we have in order to allow our customers to make the most informed decisions about the repair of their vehicle, and I apologize if we did not do a sufficient job in your case. I understand that the new owner was able to get the vehicle to run without replacing the engine, but unfortunately there is no way to know how much damage there is or how long the engine will last and we did not feel we could stand behind this kind of repair.

- Monroe Foreign Auto
5

I was Having Issues with my 2006 Volvo XC90, it was telling me that their was Low Oil Pressure and not to drive it. I am a single mother of 3 Children under the age of 5 and I was in a horrible spot because we rely on my car. I am also new to the Monroe area I have only lived here about 5 Months now. I immediatly started calling around and trying to find someone who would look at my car for a reasonable price, and who would not try to scam me because I am a women who honestly has no idea when it comes to anything with a car other then how to drive it. The first place I called tried to do just that tho, I told him what was wrong and he immediatly told me a needed a new engine without even looking at the car. So I said nope not going their and the very next number I called was Monroe Foreign Auto. I am so happy I found these guys, I talked to Jason first he was very nice and explained everything in detail to me, and answered all the questions I had. When my car arrived their they called me to tell me it was their and give me and estimated time for when they may know what was going on, They called me within an hour to give me the details and what was found. we talked about that. They quoted me and amazing price I was so relieved and then they had me back on the road by noon the next day.

Thanks for trusting your car to us Courtney. We appreciate your business!

- Monroe Foreign Auto
5

I was Having Issues with my 2006 Volvo XC90, it was telling me that their was Low Oil Pressure and not to drive it. I am a single mother of 3 Children under the age of 5 and I was in a horrible spot because we rely on my car. I am also new to the Monroe area I have only lived here about 5 Months now. I immediatly started calling around and trying to find someone who would look at my car for a reasonable price, and who would not try to scam me because I am a women who honestly has no idea when it comes to anything with a car other then how to drive it. The first place I called tried to do just that tho, I told him what was wrong and he immediatly told me a needed a new engine without even looking at the car. So I said nope not going their and the very next number I called was Monroe Foreign Auto. I am so happy I found these guys, I talked to Jason first he was very nice and explained everything in detail to me, and answered all the questions I had. When my car arrived their they called me to tell me it was their and give me and estimated time for when they may know what was going on, They called me within an hour to give me the details and what was found. we talked about that. They quoted me and amazing price I was so relieved and then they had me back on the road by noon the next day. These Guys are amazing Bryan and Jason are wonderful and I will not be taking my car anywhere els, They made a forever Customer out of me!

5

My wife's car broke down 350 miles from home. Brian and his employees took the car without hesitation and it turned out to be the high pressure fuel pump. Additionally the in tank pump was showing under pressure as well (yes there are 2 pumps on a 2012 VW CC) After removing the tank pump it was discovered that the tank pump was in fact ok so they put it back in NO CHARGE for labor. These guys are stellar and honest I would not hesitate to use them anytime!!!

Thank you Ken and Gail for the great review. We are glad we could help!

- Monroe Foreign Auto
5

Super fast and very accommodating (I needed oil kept and stored for an analysis and keep the oil filter to inspect). Also a very fair price. I appreciated the communication and engagement to understand what I needed as a customer. Glad to find a solid shop!

Thank you very much for the kind review and allowing us to service your vehicle. Please let us know if there is any thing we can do for you in the future.

- Monroe Foreign Auto
5

Great service, great helpful people. I highly recommend if you need and honest repair shop and service. Thank you Kyle !!!

Thank you for your business John! We appreciate it!

- Monroe Foreign Auto
5

Our van was repaired quickly and the service was great!

Thank you for your business Debbie, and thanks for the review!

- Monroe Foreign Auto
5

5

I've been using this mechanic's shop for a few years now. They are the BEST!! They have awesome prices and GREAT mechanics! They will actually only do what is necessary and what you have authorized. They will get your work done quickly and correctly. They almost always throw in some little extras that they don't charge for. We are truly blessed to have these folks in our neighborhood. If you are having any car issues, these are the best folks you can go to, bar none!!!

Thanks for the awesome review Kerin! We really appreciate your business!

- Monroe Foreign Auto