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1

Bro at front desk needs an attitude adjustment and im not talking about WWE

We're really sorry to have let you down. Our goal is to take care of everyone as best as possible. Please reach out to us to see if we can correct this issue.

- Monroe Foreign Auto
4

They replaced the engine in our 2002 Honda civic. On time and good customer service at a fair price. I would recomend them for sure. Service: Engine repair

Thank you for your kind words Eric. Let us know if there is anything we can help you with in the future!

- Monroe Foreign Auto
5

Better price for new spark plugs than other Eastside locations I checked, and service was great. I asked about replacing missing plastic fasteners that hold down the engine covers, and the guy at the counter walked out with me and showed me how to do it! Service: General repairs & maintenance

Thank you Tim for your kind review we appreciate your business, please let us know if you need anything else.

- Monroe Foreign Auto
5

Thank you for the review Rodney!

- Monroe Foreign Auto
5

Wonderful client services. Set up appointment via email. Very responsive. Kept in contact while working on my vehicle and was quick and efficient. I will be using them going forward for my car maintenance. Thank you! Service: Oil change

Thank you for your business Krystal!

- Monroe Foreign Auto
5

For 6 years, Monroe Foreign Auto Repair is the only place I trust my Toyota Camry to for any service or repair. The first time I took my 3 year "new" Camry to them for routine maintenance, when I went to pick it up, Bob took me aside and said, "I want to show you something". He then proceeds to bring out a disgusting, clogged, mold and mildew packed air filter, which turns out to be the Cabin Air Filter. I did not even know that my car had a Cabin Air Filter. What was more surprising, it was absolutely clear that it had never been changed! This was especially shocking since every service interval, had been performed by the Dealer. When I bought the car new from the Toyota Dealer in Kirkland, I prepaid for 3 years of service and faithfully had every single service completed there. Since then, Monroe Foreign Auto Repair is the only place I have my cars serviced. They keep my cars running like new and do all the work that needs to be performed at a fair price.

5

After purchasing a used car and only driving it for only 100 miles before it broke down on the side of the road, we were in need of some answers. Luckily, we had our car towed to Monroe Foreign Auto. Bret was extremely helpful and empathetic to our situation. We told him that the repair would have to go through a warranty service, and he graciously offered to advocate for us by being the go-between. He gave us constant updates about the process of having the car repaired, and was able to relay what the warranty service was saying in reference to what that meant for us. He gave us sound advice and explained our options in a way that made us feel like someone was looking out for us. In the end, a fine print technicality in our warranty did not end up covering all the needed repairs, and any work done would have likely be coming out of our pocket. But instead of allowing us to be taken advantage of by a warranty service that would not commit to fixing the problem until a costly amount of work was completed, he told us the truth about the situation, and saved us a lot of money. We are extremely appreciative of Bret’s professionalism, kindness and honest approach to running a business and taking care of the vehicles in our community. If we ever have a need them again in the future, we will definitely take our vehicle to Monroe Foreign Auto Repair, as well as recommend their service to anyone else. Service: Engine repair

Thank you for taking the time to re cap your experience Kellee, it means a lot to Bret and the rest of our team!

- Monroe Foreign Auto
5

Our van was repaired quickly and the service was great!

Thank you for your business Debbie, and thanks for the review!

- Monroe Foreign Auto
5

5

I've been using this mechanic's shop for a few years now. They are the BEST!! They have awesome prices and GREAT mechanics! They will actually only do what is necessary and what you have authorized. They will get your work done quickly and correctly. They almost always throw in some little extras that they don't charge for. We are truly blessed to have these folks in our neighborhood. If you are having any car issues, these are the best folks you can go to, bar none!!!

Thanks for the awesome review Kerin! We really appreciate your business!

- Monroe Foreign Auto