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5

After purchasing a used car and only driving it for only 100 miles before it broke down on the side of the road, we were in need of some answers. Luckily, we had our car towed to Monroe Foreign Auto. Bret was extremely helpful and empathetic to our situation. We told him that the repair would have to go through a warranty service, and he graciously offered to advocate for us by being the go-between. He gave us constant updates about the process of having the car repaired, and was able to relay what the warranty service was saying in reference to what that meant for us. He gave us sound advice and explained our options in a way that made us feel like someone was looking out for us. In the end, a fine print technicality in our warranty did not end up covering all the needed repairs, and any work done would have likely be coming out of our pocket. But instead of allowing us to be taken advantage of by a warranty service that would not commit to fixing the problem until a costly amount of work was completed, he told us the truth about the situation, and saved us a lot of money. We are extremely appreciative of Bret’s professionalism, kindness and honest approach to running a business and taking care of the vehicles in our community. If we ever have a need them again in the future, we will definitely take our vehicle to Monroe Foreign Auto Repair, as well as recommend their service to anyone else. Service: Engine repair

Thank you for taking the time to re cap your experience Kellee, it means a lot to Bret and the rest of our team!

- Monroe Foreign Auto
5

Our van was repaired quickly and the service was great!

Thank you for your business Debbie, and thanks for the review!

- Monroe Foreign Auto
5

5

I've been using this mechanic's shop for a few years now. They are the BEST!! They have awesome prices and GREAT mechanics! They will actually only do what is necessary and what you have authorized. They will get your work done quickly and correctly. They almost always throw in some little extras that they don't charge for. We are truly blessed to have these folks in our neighborhood. If you are having any car issues, these are the best folks you can go to, bar none!!!

Thanks for the awesome review Kerin! We really appreciate your business!

- Monroe Foreign Auto
5

Great service, great helpful people. I highly recommend if you need and honest repair shop and service. Thank you Kyle !!!

Thank you for your business John! We appreciate it!

- Monroe Foreign Auto
5

Super fast and very accommodating (I needed oil kept and stored for an analysis and keep the oil filter to inspect). Also a very fair price. I appreciated the communication and engagement to understand what I needed as a customer. Glad to find a solid shop! Services: Electrical repair, Oil change

Thank you very much for the kind review and allowing us to service your vehicle. Please let us know if there is any thing we can do for you in the future.

- Monroe Foreign Auto
5

My wife's car broke down 350 miles from home. Brian and his employees took the car without hesitation and it turned out to be the high pressure fuel pump. Additionally the in tank pump was showing under pressure as well (yes there are 2 pumps on a 2012 VW CC) After removing the tank pump it was discovered that the tank pump was in fact ok so they put it back in NO CHARGE for labor. These guys are stellar and honest I would not hesitate to use them anytime!!! Services: General repairs & maintenance, Auto engine diagnostic

Thank you Ken and Gail for the great review. We are glad we could help!

- Monroe Foreign Auto
5

Took my car in without an appointment and Installed a new battery and did an oil change and I had my car back within a few hours. Will go to them again! Services: Oil change, Battery

Thanks for bringing in your Kia. We appreciate your business!

- Monroe Foreign Auto
5

Thanks for trusting your van to us Ariana!

- Monroe Foreign Auto
5

They did a great job fixing my Porsche, finding the part quickly and having me back up and going the same day!!

Thank you for trusting your car to us Scott!

- Monroe Foreign Auto