5

Brought my 2009 smart for two convertible in for an oil change, routine maintenance, and a rough drive. I mentioned that the rear latch was broken, but could be opened with a thin wire. The back access is needed to add oil to the car. Well, the part must have gotten worse as a wire wouldn’t open the back. The mechanics at Monroe Foreign Auto spent a lot of time trying to get eat there her back open. I came to see if I had any suggestions. They were so positive when I’m sure that they were frustrated. They were able to bypass the latch and use the electrical system to open the back. They were able to change the oil and fix the rough ride for a fair price in a timely manner. Great service and a positive experience, I recommend them for all your foreign auto needs.

Thank you for your kind words Hayley, it was a challenging one for sure! I'm glad we could all get it figured out as a team. We look forward to seeing you again in the future.

- Monroe Foreign Auto
5

Thank you for trusting your Toyota to us Colin!

- Monroe Foreign Auto
5

Always great service!

Thank you Scott! We appreciate your business.

- Monroe Foreign Auto
5

Great service, friendly people. Squeezed me in on a very busy day.

Thank you for trusting your Sequoia to us Kate!

- Monroe Foreign Auto
5

I brought my 2000 F350 in to replace the transmission filter and fluid and transfer case fluid change. I asked the manager to have a engine oil leak checked out, I thought it was the rear engine seal. As it turned out, it was the valve cover gasket so they replaced both. After getting everything back together again they found another leak towards the back and had to dissasemble everything again but I was not charged labor for this, just the new gasket. Then one of the turbo pipes broke as they were dissassembling to get to the leak and they fixed that on their own, so this was not a easy job. These guys working on my truck went the extra mile and did not take advantage of me. I will be back to this shop for future needs as they have my full confidence and trust not only as a business but as great mechanics. Thank You and Great Job! Services: Engine repair, General repairs & maintenance, Transmission

Thank you for your kind words Kevin, we really appreciate it. We appreciate your patience with the truck and thank you for trusting in us. We look forward to seeing you again in the future. Brian

- Monroe Foreign Auto
5

Thank you for trusting your VW to us Max!

- Monroe Foreign Auto
5

We've had multiple vehicles serviced here with great experience and service. Toyota and Mercedes

1

Update November 2021: I recently got into an accident about 6 weeks ago or so that I ran over a median and I believe I cracked the oil pan and drained the engine, killing the engine and I had to have it towed back home. Monroe Foreign Auto looked at it a few days later and got back to me telling me that the entire engine needed to be replaced, which costs about as much as my car was worth. I decided to not have it done and just sell the car for what I could get for it with a non-functioning engine. Sold the car, and just recently heard back that the new owner of the car got the car running without a new engine. I don’t have that car anymore that didn’t even need a new engine because of Monroe Foreign Auto.

Hello Ben. I am sorry you feel we misled you on your vehicle. We felt that given the fact that the engine ran without oil, it would not be advisable to do about $900.00 worth of work to repair the know damage, only to find out that the engine was no good due to oil starvation. We attempt to pass along all the information that we have in order to allow our customers to make the most informed decisions about the repair of their vehicle, and I apologize if we did not do a sufficient job in your case. I understand that the new owner was able to get the vehicle to run without replacing the engine, but unfortunately there is no way to know how much damage there is or how long the engine will last and we did not feel we could stand behind this kind of repair.

- Monroe Foreign Auto
5

Brought in with suspicions of a bad clutch slave cylinder. As they got inside the clutch housing they discovered other bad parts and were very good about communicating with me on the progress. This was the first time I ever had anyone work on my vehicles besides myself, and I have to say the experience was excellent. Definitely recommend to anyone that wants quality work done in a timely fashion. Service: Transmission

Thank you for taking your time to share your experience William!

- Monroe Foreign Auto
1

Bro at front desk needs an attitude adjustment and im not talking about WWE

We're really sorry to have let you down. Our goal is to take care of everyone as best as possible. Please reach out to us to see if we can correct this issue.

- Monroe Foreign Auto