5

Quick and friendly

Thank you for taking the time to write us a review Austin!

- Monroe Foreign Auto
5

Went in on the hottest day on record on Washington and they got everything done in a reasonable amount of time. They were very professional and Jeff walked me through everything that was charged. Thank you guys for letting me get back to work Services: Brakes, General repairs & maintenance, Auto engine diagnostic

THANK YOU FOR YOUR KIND WORDS TAELER! PLEASE LET US KNOW IF THERE IS ANYTHING ELSE WE CAN DO FOR YOU AND THANK YOU FOR YOUR BUISNESS.

- Monroe Foreign Auto
5

Had a list of stuff to fix they did it in one day.

Thank you for trusting your car to us Jason!

- Monroe Foreign Auto
1

I used to go to apex auto which I absolutely loved, they had great prices, great people, and amazing quality. Then they changed owners and are now Monroe foreign auto. If I could give you zero stars I would!! Completely opposite of what Apex auto was. They wanted to charge me 1100 for something more simple (new brakes, brake flush and said I needed a new hose) so I left and went to les schwab, and les schwab charged me 500 initially then after deeper inspection went down to only 400 seeing some systems were still okay (thanks for the honesty les schwab) and said I did not need a new hose only brakes. Foreign auto also charged me about 80 dollars for the inspection which apex never did and neither does les schwab. Then I took the inspection sheet foreign auto gave me and gave it to les schwab and come to find out foreign auto didn’t even fill out my inspection sheet fully it was about 1/3 done!!! So les schwab did another inspection for free to make sure everything was actually looked at. This place is a rip off. You should refund my 80 dollars for a half done inspection. They charge double for everything than anywhere else!!!! Will never go back. Ever. I miss apex auto. Les schwab has a new customer! You try to say it was 868 but you forget the additional 200 plus dollars you guys tried to charge additional for work that needed to be done for again simple maintenance, so with that it was almost to 1100 including taxes. I had way more work done when it was just apex and the amount I paid was like 500 including water pump needing to be replaced. Foreign auto again is a rip off as the other car shop even said your prices were a rip off. I usually don’t leave bad reviews either but your pricing deserved it when I got other opinions

Hello Alayna. I appreciate your feedback and I am sorry that we did not earn your business. I know there are shops out there that may charge less on a given job, but our pricing structure enables us to give our customers the best possible repairs, performed by highly skilled technicians, with the best parts, backed by the best warranty (3yr/36,000 miles). I feel that there is good value in the way that we do business. Just to touch on the points you made, the $72.14 that we charged for your inspection is half an hour of shop time, and is pretty standard for repair shops, but if you do not feel that there is a value in that to you, I will be happy to refund it. I feel that the $868.70, which included the inspection price, to repair your brakes is also in line with the industry standard. As for our shop itself, we are still under the same ownership, but combined the two shops into one location just over a year ago, and our pricing structure has remained the same. Our goal is to build long term customers by offering great service performed by skilled technicians, using quality parts, and backing it up with an unbeatable warranty.

- Monroe Foreign Auto
5

Went in with a rubbing noise and they were able to figure out the reason and repair it same day. Would and will go back again.

Thank you for your kind words Enrique, we look forward to helping you again in the future!

- Monroe Foreign Auto
5

This is one of the only places I take my cars.

We appreciate your loyalty throughout the years Sean. We look forward to serving you and your family in the future.

- Monroe Foreign Auto
5

Brought my 2009 smart for two convertible in for an oil change, routine maintenance, and a rough drive. I mentioned that the rear latch was broken, but could be opened with a thin wire. The back access is needed to add oil to the car. Well, the part must have gotten worse as a wire wouldn’t open the back. The mechanics at Monroe Foreign Auto spent a lot of time trying to get eat there her back open. I came to see if I had any suggestions. They were so positive when I’m sure that they were frustrated. They were able to bypass the latch and use the electrical system to open the back. They were able to change the oil and fix the rough ride for a fair price in a timely manner. Great service and a positive experience, I recommend them for all your foreign auto needs. Services: Oil change, General repairs & maintenance

Thank you for your kind words Hayley, it was a challenging one for sure! I'm glad we could all get it figured out as a team. We look forward to seeing you again in the future.

- Monroe Foreign Auto
5

Brought my 2009 smart for two convertible in for an oil change, routine maintenance, and a rough drive. I mentioned that the rear latch was broken, but could be opened with a thin wire. The back access is needed to add oil to the car. Well, the part must have gotten worse as a wire wouldn’t open the back. The mechanics at Monroe Foreign Auto spent a lot of time trying to get eat there her back open. I came to see if I had any suggestions. They were so positive when I’m sure that they were frustrated. They were able to bypass the latch and use the electrical system to open the back. They were able to change the oil and fix the rough ride for a fair price in a timely manner. Great service and a positive experience, I recommend them for all your foreign auto needs.

Thank you for your kind words Hayley, it was a challenging one for sure! I'm glad we could all get it figured out as a team. We look forward to seeing you again in the future.

- Monroe Foreign Auto
5

Thank you for trusting your Toyota to us Colin!

- Monroe Foreign Auto
5

Always great service!

Thank you Scott! We appreciate your business.

- Monroe Foreign Auto