Monroe Auto Repair

Tia said the customer service is nice.

We were seen and taken care of on the day we called. Mike was very informative about the cars needs and respectful of our finances. Great experience!!!

Quality work, done in timely fashion. They were willing to re check some of their work and trouble shoot a new problem on my car with no additional charge. Really helped me out. Would highly recommend.

Good service on my requested needs, however I was disappointed that my car wasn’t washed too. This used to be common with service, maybe things have changed although I did notice the the wash area was wet.

The work was thorough and completed in a timely way.

John said that he recommends this business for service.

Dmitry said he got what he needed and the service was great.

Noah said they were knowledgeable. They were helpful and honest.

Like previous posts, if I could give them a 0 I would. These guys are unequivocally unethical. They charged $115 to give an estimate but didn't disclose a fee upfront so big surprise there! They also proceeded to start performing the work on the car WITHOUT getting consent. So I signed NOTHING, had to stop them from working on my car (over the phone) and then got charged $115. Also, I got a second quote for $400 cheaper for the same work. Expensive, dishonest hacks.

Linda said the customer service is very courteous and pleasant. They take the time to explain what needs to be done and they answer questions. The waiting room could have more comfortable chairs, or been brighter.