5

Denell said this business was very communicative. They took care of the problem with her vehicle very quickly. They were conveniently located and she had a good experience with them.

5

Well i know if its my cus 's(chad) shop i know its alway done rite a with perfection. Thst you can alway recive.

5

Dedicated team of mechanics ensure your satisfaction with quality work done in a very timely manner!! I would never go anywhere else other than Avery run Automotive Service centers!

5

I can’t say enough good things about Chad, the new owner of MFA. I had the clutch and rear main replaced in my older Subaru at MFA a little over a year ago. I was then transferred to DC, so I drove the car out there, put it in storage, and then drove it back to Portland. I’d only put ~7Kmiles on it. When I started driving it again, I noticed little pools of oil beneath it. A few oil change guys looked at it and said the rear main was leaking. I wasn’t happy. I called MFA only to learn that Bob retired and sold the shop to Chad. I talked to Chad about it and he said he would take a look if I brought it up. Well, before I could get it up there, the clutch went out. I had it towed to a local shop and they tore it down. The clutch disc had literally exploded, damaging the linkage, the fork, pressure plate and fly wheel. Upon further inspection, it turned out that the rear main wasn’t leaking – someone had failed to tighten a nut on the power steering line. Clips were missing, bolts were loose or missing. It really looked like shoddy workmanship. I called Chad again because I clearly couldn’t get the car towed to Monroe. What a nice guy. He didn’t have to do anything – the work had been done under Bob’s watch and Bob is gone – but he did. Chad offered to cover the cost of the replacement clutch, and when it became clear the fly wheel was damaged, he covered that too. I did end up having to pay labor, but in all, it worked out really well. Chad was very reasonable and helpful during the entire process. He was never rude or irritated, and never talked down to me as some mechanics do with women. I truly appreciate our interaction and would now recommend MFA to anyone. Everybody has a bad day, and shops can make mistakes - the true test is in their customer service, and Chad went above and beyond anything I expected. Thanks!

5

We really appreciate the work that Chad and his crew at Monroe Foreign Auto Repair did with our car. We had put off basic maintenance because we'd been looking for a good diesel mechanic for my VW TDI for awhile. When my timing belt went last month my car sat for a week at the Green Car Company and they still hadn't even looked at it. This left me scrambling to get to work and when we let them know we needed our car repaired in a timely manner they were rude to us and told us it was in the way in their yard. I had Chad pick up the car and he had it in his shop that very day, and back to me very quickly - even with major engine repair necessary. We would definitely recommend his shop - for any kind of vehicle!

5

Fantastic service! They fixed our AC, but it went out a few weeks later. We called and they said to bring it right in and they would fix it at no cost. Incredibly honest and kind people to work with. Thank you Bob!

5

5

I've always received honest and courteous service. They are quick and friendly and get my car back to me as soon as they can. Much appreciated - thank you!

5

Update - 5 years later... same car, a few more visits, car running well, still happy with them Another satisfied customer. They got my 10 year old BMW fixed up for a much better price and with a better overall experience than the dealership where I had always taken it since I bought it new. Plus they are close to where I live. I am very happy to know I have a local place to take my care now!

5

For 6 years, Monroe Foreign Auto Repair is the only place I trust my Toyota Camry to for any service or repair. The first time I took my 3 year "new" Camry to them for routine maintenance, when I went to pick it up, Bob took me aside and said, "I want to show you something". He then proceeds to bring out a disgusting, clogged, mold and mildew packed air filter, which turns out to be the Cabin Air Filter. I did not even know that my car had a Cabin Air Filter. What was more surprising, it was absolutely clear that it had never been changed! This was especially shocking since every service interval, had been performed by the Dealer. When I bought the car new from the Toyota Dealer in Kirkland, I prepaid for 3 years of service and faithfully had every single service completed there. Since then, Monroe Foreign Auto Repair is the only place I have my cars serviced. They keep my cars running like new and do all the work that needs to be performed at a fair price.